Unbelievable Rip Off !!! - Customer Service Representative I Pathward Employee Review

1.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

So many "Procedures" in place, it is easy to steal money from cardholders, maintenance fee's, monthly fee's, registration fee's and etc.

Cons

No ethical standards whatsoever. Gift cards are their biggest scam. If a customer doesn't register the card in the allotted time, we take the whole amount that was on the card and the bank keeps it. Yes, this is the truth..

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5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Culture and work life balance

Cons

I wish salary were more competitive.

4.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture, slow paced, no pressure, stable and job security

Cons

Not much challenge, opportunity for advancement and learning, pay is on the low end. Most of the employees live in 2nd tier cities on the east coast that are less expensive. If you live in a tier 1 city, the pay is way below industry average.

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