Decent job but low pay - Customer Service Representative II Pathward Employee Review

3.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

- It is a fun atmosphere to work in - Flexible schedule - Plenty of PTO - Employees strive to know their customers

Cons

- Pay is not competitive - Prepaid card division comes first so retail employees and customers get pushed aside - Bonuses are given on a prepaid card that incurs fees if you forget to use it - Managers do not know how to lead, they are just there because they have been with the bank awhile

Explore other reviews about Pathward

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Culture and work life balance

Cons

I wish salary were more competitive.

4.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture, slow paced, no pressure, stable and job security

Cons

Not much challenge, opportunity for advancement and learning, pay is on the low end. Most of the employees live in 2nd tier cities on the east coast that are less expensive. If you live in a tier 1 city, the pay is way below industry average.

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