Lots of opportunities to learn but limited growth opportunities - Account Management Pathward Employee Review

3.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Remote/Hybrid Work Great employees

Cons

Organization goes through a reorg about every 3-4 months. Company struggles to keep good talent. Solid DE&I team but slow progress as hiring managers are not committed to ensuring qualified minorities are hired let alone in positions of influence. Pay Equity - Compensation is significantly under industry standards. Organization struggling to determine their position in the Payments echosphere. Most people are overworked and mentally exhausted, teams are balancing heavy workloads and tight timelines. Minimal opportunities for advancement. Company politics are in heavy play, if you are part of the "club" you can do well. Employee engagement surveys are very telling but initiatives to address top concerns are often lost in the shuffle as a result of reorgs, lost talent, changes in direction. Annual employee performance is based on subjective feedback across peer groups vs key metrics. Differences in opinion/approach are not well received unless you are part of the club. Very little opportunities to work smart as organization lacks the technology and infrastructure to drive efficiency and automation. Various systems are out of date and dont talk to each other. Be prepared to leverage manual tracking mechanisms and make updates are several systems and spreadsheets. All reporting platforms have data integrity challenges due to outdated systems and disbandment of Reporting/IT teams years ago through another reorg. I could go on, no company is perfect but if you value working smart, growth opportunities and having your voice heard this is certainly not the place.

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Pathward Response
2y
Thank you for posting a review and weighing the pros and cons of your experience at Pathward. We value your input and People & Culture has reviewed and shared your concerns with leadership. We’d welcome the opportunity to speak with you further on your feedback and how we can make Pathward an even better place to work for current and future employees. Please reach out to us at peopleandculture@pathward.com.

Explore other reviews about Pathward

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Culture and work life balance

Cons

I wish salary were more competitive.

4.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture, slow paced, no pressure, stable and job security

Cons

Not much challenge, opportunity for advancement and learning, pay is on the low end. Most of the employees live in 2nd tier cities on the east coast that are less expensive. If you live in a tier 1 city, the pay is way below industry average.

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