Going downhill - Not Telling, Sorry PatientPoint Employee Review

3.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Direct management listens and is sympathetic Generous PTO

Cons

Unrealistic expectations from upper management Subpar pay Constant fluctuations in goals due to upper management's unrealistic expectations

avatar
PatientPoint Response
7mo
Thank you for taking the time to share your experience. We’re sorry to hear aspects of your work have felt challenging, and we appreciate your honesty. We understand that major transitions — including our recent acquisition — can create uncertainty and contribute to shifting expectations. Change of this scale can feel difficult, and your feedback reinforces why clarity, consistency, and support are so important to our teammates. We are actively addressing several of the areas you mentioned. Our leadership team is also working closely with our new ownership group to establish a clear, long-term strategy allowing for better direction across the organization. We appreciate the dedication our teammates bring to the work we do, and we are committed to creating a stable, supportive, and engaging environment. If you would be open to sharing more about your experience, our Chief People Officer, Angie Hemmelgarn, welcomes the conversation at angie.hemmelgarn@patientpoint.com. Thank you again for sharing your perspective.

Explore other reviews about PatientPoint

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Cons

Honestly cannot think of one con.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

Terrible pay, benefits, management isn’t communicative

See reviews by: Helpful|Rating|Date|All