Company that is lacking the tools needed for longterm growth. - Healthcare Media Specialist PatientPoint Employee Review

2.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

This company had many Pro's when it came in to acquire the smaller company I worked for (MedCenterDisplay). The only pros remaining would be a very close and tight knit sales team that works great together.

Cons

The cons begin and end with upper management and it trickles down from there. I really question the long term plan of this company when there seems to be more focus on what competitors are doing and not what is being down in house. Sales people are being asked to sell a product that has no long term value and is being backed with ZERO customer service. Those renaming customers are only angry at the lack of customer service given. Sales people are asked to sell, move on, and trust the company will service those customers. If you don't like being in a call center environment where you are not trusted to handle information pertinent to your process then this job is for you!

Explore other reviews about PatientPoint

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Cons

Honestly cannot think of one con.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

Terrible pay, benefits, management isn’t communicative

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