Overworked and undercompensated - Account Manager PatientPoint Employee Review

2.0
May 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Cool workspace. Former COO is gone and company is moving to a more customer service focus.

Cons

Workload was too much. Departments operate independently and not as a whole company. "Senior management" seems detached and somewhat clueless as to the reality of the everyday.

avatar
PatientPoint Response
7y
Thanks for submitting this review and for letting those interested in PatientPoint know what it was like to work here both in the areas that you perceived as positive and those that you perceived as having room for improvement. We are interested in learning more about your experience and how we could have served you better. Please reach out to us directly if interested at PatientPoint-HumanResources@patientpoint.com. Thank you.

Explore other reviews about PatientPoint

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Cons

Honestly cannot think of one con.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

Terrible pay, benefits, management isn’t communicative

See reviews by: Helpful|Rating|Date|All