A quick Google search should tell you all you need to know about Outcome Health and how it approaches professionalism and ethics. That said, there were more subtle day-to-day red flags that I wished I'd picked up on earlier than I did.
Outcome had by far the most bizarre and toxic working culture I've ever experienced. Managers would routinely throw out inappropriate slurs that diminished people with mental disabilities when dismissing someone or something they didn't like. During morning scrums, leaders would deliberately gaslight employees by asking them pop-quiz-type questions to which they knew the employee didn't have the answers. At least three coworkers said they were "always afraid they were saying the wrong thing" in those meetings.
Once during a meeting, two employees said they were unfamiliar with a bit of software that was used by others in the company—software the employees had never been trained on and that was not part of their role. Rather than explain it, one of the managers, clearly embarrassed, berated them in front of their colleagues and then told another leader, who sent one of the employees a string of antagonistic messages via Slack but never addressed the issue with the employee beyond that.
This wasn't an isolated incident. At least two other employees recounted how a leader would hound them via text messages about something and then fail to acknowledge or address the issue face to face.
Leaders often spent more time acting like annoyed babysitters than managers. One would practically refuse to talk to an employee unless the employee scheduled time on their calendar—only for that manager to show up to the meeting visibly annoyed and text friends during the conversation.
These are only a few of many examples of the culture there. It was very much a, "You're either with us or against us," type of atmosphere, and it permeated from the management levels.
