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      PatientPoint

      Engaged Employer

      PatientPoint reviews

      Sinking Ship - Anonymous employee PatientPoint Employee Review

      2.0
      Oct 6, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, amazing culture (pre-covid), and supportive teams.

      Cons

      Leadership does not listen, high ranked employees can do whatever they want based on status. Worker bees have to overexert themselves while others coast. Since the merger with Outcome things have become increasingly complicated and tenured people are jumping ship.

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      PatientPoint Response
      4y
      Thank you for taking the time to provide your feedback. Every teammate’s voice matters at PatientPoint. We are committed to not only seeking feedback, but also sharing and acting on feedback from all levels of the organization. We welcome an opportunity to learn more from you. Please contact Melissa McMahon, Chief People Officer, at melissa.mcmahon@patientpoint.com.

      Explore other reviews about PatientPoint

      5.0
      May 14, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

      Cons

      Honestly cannot think of one con.

      2.0
      Jul 15, 2026
      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people to work with

      Cons

      Terrible pay, benefits, management isn’t communicative

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