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      PatientPoint

      Engaged Employer

      PatientPoint reviews

      I love working here - Manager PatientPoint Employee Review

      5.0
      Dec 20, 2021
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Earlier in April 2021 I wrote a review where I asked PatientPoint to update their maternity leave policy. It was 4 weeks at 60% pay - based all on FMLA. I deleted that review so I can leave this update instead. PatientPoint listened to my Glassdoor review (& feedback from others) and did a complete overhaul of our benefits for 2022. Maternity leave is now 4 months full pay, and Paternity leave is 1 month of full pay. This is incredibly generous for all parents. They also added a benefit towards IVF services, which was unexpected and generous too. PatientPoint listens to our feedback and makes improvements. I love working here because our leadership & HR really listen and make changes. I feel very cared for as an employee.

      Cons

      Consider this neutral feedback: PatientPoint is requiring all employees to go back to their home offices in a hybrid model in January 2022. Some people are very upset about this as there are so many benefits to full-time remote work. But for me, I personally like working in our very trendy Cincinnati office. Job hunters should take into consideration that full-time remote is not the culture here.

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      PatientPoint Response
      4y
      Thank you so much for this thoughtful review. At PatientPoint, we believe that teammates are our most valuable asset. And it’s a key reason why we are committed to offering teammates and their families an industry competitive benefits package that is both comprehensive and affordable. We always welcome an opportunity to learn how we can better serve you. Please contact Melissa McMahon, Chief People Officer at melissa.mcmahon@patientpoint.com.

      Explore other reviews about PatientPoint

      5.0
      May 14, 2026
      Project coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

      Cons

      Honestly cannot think of one con.

      2.0
      Jul 15, 2026
      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people to work with

      Cons

      Terrible pay, benefits, management isn’t communicative

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