Formerly outcome health - Customer Service Manager (CSM) PatientPoint Employee Review

2.0
Mar 31, 2023
Recommend
CEO approval
Business Outlook

Pros

The intent of the products is great

Cons

The products themselves are not good. Patient Point leadership is unprofessional

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PatientPoint Response
3y
Thank you for sharing your thoughts on your experience at PatientPoint. We appreciate your recognition of the intent behind our products, as we strive to make a positive impact in the healthcare industry., to truly make a difference in people's lives. We're sorry to hear that you found the products themselves to be unsatisfactory. Regarding your comment about leadership, we take professionalism seriously at PatientPoint. We aim to maintain a professional work environment where everyone is treated with respect and integrity. If you have encountered unprofessional behavior, we encourage you to reach out to out Chief People Officer, Angie patientpoint-humanresources@patientpoint.com so that it can be addressed accordingly.

Explore other reviews about PatientPoint

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Cons

Honestly cannot think of one con.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

Terrible pay, benefits, management isn’t communicative

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