Consolidation Giving Way To Innovation - Executive Vice President of Software Engineering PatientPoint Employee Review

5.0
Aug 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Backed by Private Equity owners who have demonstrable faith in the company’s strategic plan PatientPoint is an evolving organization that continues to grow at an impressive rate. The history of the company is interesting in that present-day PatientPoint is a combination of the three largest ‘Point of Care’ players (Outcome Health, Accent Health) which have progressively merged into a single entity over the last six years. This now positions PatientPoint as the market leader in the healthcare space with one of the largest private digital signage networks in the world. Leveraging the relationships that PatientPoint has with clinicians and healthcare providers we are continuing to build solutions that drive value to patients by improving their interactions with physicians and their overall healthcare journey. Having joined the company in the middle of the pandemic with responsibility for the Software Engineering function I’ve been grateful for the culture and collaboration that is innate to the company. Merging organizations (and their technology stacks) is rarely frictionless and we have been doing so with a close eye to the future growth of the company. Heavyweight ‘Enterprise IT’ strategies have given way to more nimble agile development built around contemporary event-driven architectures that connect microservices which streamline our business processes. PatientPoint is an operationally complex company that punches well above its weight class in terms of the logistical challenges that it must navigate on a daily basis and the expanded investment in technology has begun to yield demonstrable business results. This investment has led to us grow a robust Engineering organization, headquartered in Chicago and Cincinnati but distributed nationally, that is delivering solutions for internal and external customers at an accelerated rate. The challenges are various at PatientPoint. As a developer here you can experience elements of B2B, B2C and direct consumer facing application development, all under the same roof. Furthermore you’ll be doing it alongside talented people in service of a goal of improving the healthcare experience of millions of people. What I find most gratifying about working at PatientPoint is the extent to which all of our challenges are tractable and readily yield to the efforts of the technical teams. The direct impact of the software organization is felt throughout the business.

Cons

PatientPoint is not without its challenges and contradictions. It’s rare to find yourself working for a 30 year old, profitable, growing company which is also enjoying its second adolescence as a technology-enabled product company. We have award-winning content teams and the most effective sales staff in the business who constantly challenge us to provide new value for our customers. In the last few years we have successfully pivoted from being a sales-led to a product-management-led company where our roadmap is concerned (a maturation that all successful companies must make sooner or later as we distill individual needs into broadly marketable solutions.)

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PatientPoint Response
2y
Thank you for sharing your positive experience at PatientPoint! Your review highlights the remarkable growth and evolution of the company, as well as the exciting opportunities and challenges that come with being part of a dynamic and innovative organization. It's inspiring to see how PatientPoint has successfully navigated mergers and harnessed its relationships to become a market leader in the healthcare space. Your perspective on the cultural strengths and collaborative spirit within the company is truly valuable. The transition to agile development and contemporary event-driven architectures reflects a forward-thinking approach that's driving meaningful business results. It's also commendable to hear about the growth of the Engineering organization and its ability to deliver solutions for both internal and external customers. While you acknowledge the challenges that come with the company's growth and transformation, your positive outlook on tackling these challenges head-on speaks volumes about the resilience and dedication of the technical teams at PatientPoint. Your contribution to improving the healthcare experience for millions of people through impactful software solutions is truly commendable. Thank you for being an integral part of PatientPoint's journey and for your dedication to making a positive impact. We appreciate your insights and are excited to see the continued successes of both you and the company in the future.

Explore other reviews about PatientPoint

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Cons

Honestly cannot think of one con.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

They have very few competitors in a marketplace with real opportunity for growth. They have a good tech stack (dbt + Airflow + Snowflake + Looker).

Cons

Although many smart people work here, incompetence in engineering and engineering management runs rampant (it's rare to find an engineer who can work with git) and an attitude of "don't rock the boat above all else" seems to prevail.

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