Great team and product - Customer Success Manager (CSM) PatientPoint Employee Review

5.0
Jul 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Collaborative and encouraging environment. Great training.

Cons

Delays in upgrades to software

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PatientPoint Response
1y
Thanks for sharing your experience at PatientPoint! We're thrilled to hear that you found our environment collaborative and encouraging, and that you benefited from our training programs. We acknowledge the feedback regarding delays in software upgrades and are committed to improving in this area. Ensuring our technology meets the needs of our team and clients is a top priority for us. Your advice to maintain high standards is much appreciated, and we remain dedicated to fostering excellence across our organization. Thank you for your valuable contributions during your time with us and for your thoughtful feedback. We wish you continued success in your future endeavors.

Explore other reviews about PatientPoint

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Cons

Honestly cannot think of one con.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

Terrible pay, benefits, management isn’t communicative

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