Awful Product, missing management - Director of Practice Management and Business Development PatientPoint Employee Review

2.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Good training, liberal expense report approval

Cons

Mileage plan reimbursement is a joke The product is terrible and doctors don’t want it. It’s a terrible distraction in the exam rooms and has limited value to patients. In the waiting room patients are using their phones and not looking at a screen Installers are on contract and not trained. Management is non existent. No plan how to navigate the mass consolidation in healthcare

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PatientPoint Response
1y
hank you for sharing your feedback. We’re glad to hear you appreciated the training and expense approval process. We understand your concerns about product impact and management support, and we’re actively working on enhancements in these areas. Regarding our installers, we’ve transitioned from using contractors to employing full-time team members, which has greatly improved the experience for the offices we serve. This shift allows us to provide more consistent training and support, ensuring a smoother, higher-quality experience for both patients and providers. Your insights are valuable to us, and we wish you all the best in your future endeavors.

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5.0
May 14, 2026
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Pros

Great employee moral Great benefits and awesome time-off The Cincinnati office is beautiful Love the company culture Awesome work/life balance (3 days WFH and 2 days in office)plus summer hours Senior management is very kind and inviting Very inclusive PatientPoint takes care of their employees

Cons

Honestly cannot think of one con.

2.0
Jul 15, 2026
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Pros

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Cons

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