Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Patientco

Is this your company?

Patientco reviews

Do *not* work here - Anonymous Patientco Employee Review

2.0
Jul 29, 2019
Anonymous
Recommend
CEO approval
Business Outlook

Pros

Start up culture, work life balance

Cons

Not enough healthcare experience on staff to be successful.

avatar
Patientco Response
6y
Dear former Patientcoian: Thank you for the candor. It was not easy to read, but we appreciate your feedback. We take and act on feedback all the time to improve our culture. It is the only way we Improve Each and Every Day (one of our Core Values). We openly strive to hire highly talented individuals with a diverse set of background and skill sets to drive our success. Contrary to the comments, we place extra emphasis on hiring those with specific Healthcare knowledge in our Sales and Customer departments. We also have high performance expectations for those teams to be experts in both Revenue Cycle and Finance to effectively partner with our prospects and clients and add value. Accountability is key here in order for us to be successful. We clearly missed the mark with your experience at Patientco. Thank you for taking the time to give us this perspective.

Explore other reviews about Patientco

5.0
Jul 5, 2024
Software engineering co-op
Recommend
CEO approval
Business Outlook

Pros

- Great mentorship and coworker - Great location for work

Cons

-None, it was a good experience

4.0
Sep 1, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- leadership team cares about maintaining strong culture and values - active employee engagement in things like culture committee - leadership team that cares about listening to employee feedback - focus on improving diversity & inclusion through hiring and employee experience as well as in its product to reduce health inequities - flexibility to WFH during COVID-19 - honest and fair HR policies regarding compensation, performance reviews, peer feedback

Cons

- not enough people with strong healthcare understanding, from who buys and why to what do healthcare workflows look like on the ground to healthcare integration standards, which makes executing on vision a lot more difficult - struggles to innovate based on new, valuable problems to solve vs. using cool tech - very young employee base, often first job out of school so no external references as to best practices for their department, how different roles should work together, etc. - a lot of first time managers trying to figure out how to scale the company - under resourced a lot of the time

avatar
Patientco Response
5y
Thank you for the comments and feedback. Healthcare is an interesting space and understanding the workflows and integrations of our clients is key to creating a better patient experience. We need to continue to find ways to share this industry knowledge as we grow. In addition, we need to pay attention to the balance of goals with burn out if a team is under-resourced. In 2021, as we continue to responsibly scale, we will keep investing in the areas of the organization where we needed to support our clients and drive Happy Patient experience. Thank you for sharing your experience with us.
See reviews by: Helpful|Rating|Date|All
Related searches: Patientco jobs | Patientco salaries | Patientco benefits | Patientco interviews
Patientco reviewsPatientco Anonymous reviewsPatientco review