Pros
- leadership team cares about maintaining strong culture and values
- active employee engagement in things like culture committee
- leadership team that cares about listening to employee feedback
- focus on improving diversity & inclusion through hiring and employee experience as well as in its product to reduce health inequities
- flexibility to WFH during COVID-19
- honest and fair HR policies regarding compensation, performance reviews, peer feedback
Cons
- not enough people with strong healthcare understanding, from who buys and why to what do healthcare workflows look like on the ground to healthcare integration standards, which makes executing on vision a lot more difficult
- struggles to innovate based on new, valuable problems to solve vs. using cool tech
- very young employee base, often first job out of school so no external references as to best practices for their department, how different roles should work together, etc.
- a lot of first time managers trying to figure out how to scale the company
- under resourced a lot of the time
