PoV of Early Engineer, Left Before Expansion - Software Developer Patientco Employee Review

4.0
Jan 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Higher-ups actually know what it takes to build software, and don't try to blindly apply management principles incompatible with software development. This means they don't have wildly uneducated assumptions and but do know when they don't know something, which helps to reduce unrealistic expectations being forced upon the engineering team and fosters easier communication within. They're also quick to resolve issues that differ from the above. Staff is on the young side but are smart.

Cons

I left before they were as well-funded as they are now, so most of my cons due to overall compensation being in the lower half of the range (not just base but bonuses and equity) are now resolved. Also stated as a Pro, the staff at the time of my employment was young (myself included), which can sometimes breed insular technology decisions (again, I claim responsibility).

Explore other reviews about Patientco

5.0
Jul 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great mentorship and coworker - Great location for work

Cons

-None, it was a good experience

4.0
Sep 1, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- leadership team cares about maintaining strong culture and values - active employee engagement in things like culture committee - leadership team that cares about listening to employee feedback - focus on improving diversity & inclusion through hiring and employee experience as well as in its product to reduce health inequities - flexibility to WFH during COVID-19 - honest and fair HR policies regarding compensation, performance reviews, peer feedback

Cons

- not enough people with strong healthcare understanding, from who buys and why to what do healthcare workflows look like on the ground to healthcare integration standards, which makes executing on vision a lot more difficult - struggles to innovate based on new, valuable problems to solve vs. using cool tech - very young employee base, often first job out of school so no external references as to best practices for their department, how different roles should work together, etc. - a lot of first time managers trying to figure out how to scale the company - under resourced a lot of the time

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Patientco Response
5y
Thank you for the comments and feedback. Healthcare is an interesting space and understanding the workflows and integrations of our clients is key to creating a better patient experience. We need to continue to find ways to share this industry knowledge as we grow. In addition, we need to pay attention to the balance of goals with burn out if a team is under-resourced. In 2021, as we continue to responsibly scale, we will keep investing in the areas of the organization where we needed to support our clients and drive Happy Patient experience. Thank you for sharing your experience with us.
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