Pax8

Keep Moving Forward - Sales Executive Pax8 Employee Review

4.0

Feb 20, 2020

Recommend

CEO approval

Business Outlook

Pros

Incredible people, Regional Managers and HR that genuinely care about you and work with empathy to make sure you feel supported. New structure for the sales team is on the way and will really help alleviate some of the pressure from the CSAs/CSCs roles. Fully paid premiums on insurance, pet insurance, unlimited PTO and most managers actually understand the importance of occasional mental health days! Fun events, great holiday party, and most teams have bonding events monthly so newbies can feel included right away.

Cons

-The ramp period is 3 months but don't expect anything to "click" until about 6 months in. An overhaul of the training program would be the best way to change this lag time. A better mix of shadowing and sitting with peers on what the job actually is vs hours of sitting in a classroom would be a good start. -38k is not and has not been a livable wage in Colorado for a while now. Yes you make commission and it is uncapped, but you won't the first few months on the job. The jump from CSA 1 to CSA 2 is a full 10k difference. You're required to have more experience than a CGS to be a CSA 1, but you make the exact same base pay. -Can feel like you don't have real direction in between training and being independent on the sales floor -Was told pretty frequently that "if you really want this" or "actually want to succeed" to spend a lot of time at home studying on my own. It is always smart to learn about a new industry on your own time, but it should never determine if you sink or swim in your position as your training should enable you to succeed.

Pax8 Response

Thank you so much for your very insightful response. We love hearing that our Managers and our PeopleOps team were supportive and a good source of information. It is a foundation at Pax8 that we truly care about our employees and seek to support their growth and development. As we grow, we are working hard to make sure that this is not lost. We also appreciate your thoughts regarding the sales department structure and pay. We are excited that we have now shifted to the new sales model. We believe that this model will allow new hires to grow into their roles more quickly, and allow all salespeople to provide a deeper level of knowledge and support to all of our Partners. Our training has improved with more time on the sales floor and more time for shadowing and role play, during the first four weeks. This helps to support the new sales model and ensures that all new employees have the tools they need to be successful after training. We take your feedback to heart and are working to make sure that Pax8 continues to be a top place to work. Thank you.

Keep Moving Forward - Sales Executive Pax8 Employee Review

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