Pax8 - Channel Account Manager Pax8 Employee Review

4.0
May 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing people day to day, the partners make it worth it, technology is ever changing and amazing, pax8 is a thought leader in the space. People are copying Pax8 which is flattering. C staff is amazing, middle management is lackluster

Cons

My pay is pathetic compared to the revenue my role generates and is responsible for maintaining (About .04 cents per dollar I generate goes to me, no pay on renewals either). Especially while being punished for churn Quarterly quota raises continue to reduce my pay Lack of data integrity causes mistrust of the system Lack of data integrity causes me to feel undervalued Middle management is hit or miss to the extreme

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Pax8 Response
3y
Thank you for leaving your review. We are glad to hear that you love the people, the tech and our partners (we do too!). That said, your frustration with your incentive compensation and mixed reviews on management is acknowledged. As you know, we've continued to transform the sales team over the last couple of years, and the recent changes are meant to provide better transparency to how incentives are earned. Our best performers are paid at the high end of the market comparables, and we believe this is a winning formula. Please approach any member of the leadership team to discuss your concerns. Leadership development is a big priority in 2023 and going forward. We are investing heavily to upskill our front-line and middle management and we expect you will see improvements over time. Again, thank you for the thorough review.

Explore other reviews about Pax8

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

Cons

I really don't have any cons!

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Pax8 Response
2mo
Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
2.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong individual contributors who are partner-centric. New office is nice for hybrid work.

Cons

What was once a strong culture has eroded significantly due to poor leadership, misaligned talent in key roles, and a chronic lack of strategic direction and communication. Tenure or relationships are rewarded over competence, and those at the top protect each other — even when decisions have negatively impacted the business and/or partners. People are treated as revenue-generating assets, not human beings. Leadership is so deeply disconnected from the real problems that have persisted for years.

1
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Pax8 Response
1mo
Thank you for taking the time to share your feedback. We’re really pleased to hear that our people, partner focus, and hybrid workspace stood out positively for you—these remain core to who we are. We also recognise that maintaining a strong culture as we grow takes ongoing focus. We continue to invest in strengthening leadership capability, improving how we communicate and align on strategy, and creating more consistent ways for feedback to be heard and acted on across the business. We know there’s always more to do in these areas, and insights like this play an important role in helping us improve and we hope you took time to share this feedback internally via leadership or our anonymous channels whilst you worked with us. We appreciate you sharing your experience and wish you all the best for the future.
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