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      Pax8

      Engaged Employer

      Pax8 reviews

      Decent Company, overplays staff care and commitment - Account Manager Pax8 Employee Review

      3.0
      Jun 9, 2023
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly staff, managers are pretty relaxed. Never work overtime, no evenings or weekends.

      Cons

      Benefits are not anywhere near as good as promised. Not really sales the way it’s structured. AM’s pass the sale to other people to show value (they aren’t great at it) then pass it back to close. More than 3/4 of my oops die before it comes back to me. Quotas have become unattainable and they keep increasing them every quarter. They think $25 gift cards are something that will drive staff to work harder. It doesn’t. They act like trips to meet your pipeline is a bonus or luxury, not the work that it is. They send marketing people to sales events and expect the sales team to sell to them from a distance.

      avatar
      Pax8 Response
      3y
      Thank you for leaving this review. We appreciate constructive feedback. Glad to hear that the Pax8’s commitment to work-life balance is working for you. Your input related to your experience as an AM is hard to hear, and we will take it to heart. Pax8 is proud of our people-first culture and we do value our sales community as a critical factor in our success. We recognize that the sales teams are undergoing major transformation as we journey from start-up to scale-up at Pax8. Changes can be exhausting and confusing and we are committed to do better job in supporting the teams through the journey. We will share your feedback with Sales leadership. Again, we appreciate you leaving us this review.

      Explore other reviews about Pax8

      5.0
      Apr 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

      Cons

      I really don't have any cons!

      avatar
      Pax8 Response
      2mo
      Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
      2.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong individual contributors who are partner-centric. New office is nice for hybrid work.

      Cons

      What was once a strong culture has eroded significantly due to poor leadership, misaligned talent in key roles, and a chronic lack of strategic direction and communication. Tenure or relationships are rewarded over competence, and those at the top protect each other — even when decisions have negatively impacted the business and/or partners. People are treated as revenue-generating assets, not human beings. Leadership is so deeply disconnected from the real problems that have persisted for years.

      1
      avatar
      Pax8 Response
      1mo
      Thank you for taking the time to share your feedback. We’re really pleased to hear that our people, partner focus, and hybrid workspace stood out positively for you—these remain core to who we are. We also recognise that maintaining a strong culture as we grow takes ongoing focus. We continue to invest in strengthening leadership capability, improving how we communicate and align on strategy, and creating more consistent ways for feedback to be heard and acted on across the business. We know there’s always more to do in these areas, and insights like this play an important role in helping us improve and we hope you took time to share this feedback internally via leadership or our anonymous channels whilst you worked with us. We appreciate you sharing your experience and wish you all the best for the future.
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