It's a terrible place to work, but since it's remote, it's ideal for juggling multiple jobs. - Technical Support Engineer Pax8 Employee Review

1.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no advantages; the pay is terrible, and the company isn't profitable.

Cons

Two years ago, I bought into the Pax8 hype, but now the company is a disaster. The managers and directors are some of the most clueless people you'll ever encounter. John Street bailed because he realized his business model was failing. MSPs are incredibly difficult to work with, and I'm surprised a major breach hasn't happened yet. The Head of Support informed everyone that they're trying to implement AI to reduce staff, and the CCO mentioned in the all-hands meeting that no job is permanent. It's almost laughable.

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Pax8 Response
2y
We appreciate feedback of all kinds, so thank you for leaving us a review. You're encouraged to share any constructive feedback with a Pax8 leader or with your POPs BP. Otherwise, best of luck finding a fit which is in line with your desires.

Explore other reviews about Pax8

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

Cons

I really don't have any cons!

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Pax8 Response
2mo
Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Honestly the PTO and some of the people are pretty solid

Cons

Yeah, it is an over glorified call centre with minimal benefit. Definitely feels like there is a lack of growth despite being in a fake urgency of “unicorn super growth”

1
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Pax8 Response
1w
Thank you for taking the time to leave a review and share your experience. We're sorry to hear that you felt opportunities for exposure and growth were lacking during your time with us. At Pax8, we strive to create an environment where employees can develop their careers through ongoing learning, performance and development conversations, and global growth opportunities. We appreciate the contributions you made during your time here and thank you for being part of the Pax8 journey. We wish you all the best in your future career and personal endeavors.
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