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      Pax8

      Engaged Employer

      Pax8 reviews

      Bad - 1st Line Support Engineer Pax8 Employee Review

      1.0
      Aug 2, 2024
      1st line support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home sometimes. Hybrid

      Cons

      Management is not very nice

      avatar
      Pax8 Response
      1y
      Thank you for taking the time to leave a review. We appreciate feedback even when it's challenging to hear. I regret you did not feel supported by leaders. We invest significantly in leadership training at all levels of the organisation and generally receive very positive scores in our employee engagement surveys about trust in direct managers and senior leadership. I hope you were able to leave some pointers for improvement in your exit interview as we always seek to act on colleagues feedback, even if they leave the business. Best of luck in your future endeavours.

      Explore other reviews about Pax8

      5.0
      Apr 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

      Cons

      I really don't have any cons!

      avatar
      Pax8 Response
      2mo
      Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
      2.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong individual contributors who are partner-centric. New office is nice for hybrid work.

      Cons

      What was once a strong culture has eroded significantly due to poor leadership, misaligned talent in key roles, and a chronic lack of strategic direction and communication. Tenure or relationships are rewarded over competence, and those at the top protect each other — even when decisions have negatively impacted the business and/or partners. People are treated as revenue-generating assets, not human beings. Leadership is so deeply disconnected from the real problems that have persisted for years.

      1
      avatar
      Pax8 Response
      1mo
      Thank you for taking the time to share your feedback. We’re really pleased to hear that our people, partner focus, and hybrid workspace stood out positively for you—these remain core to who we are. We also recognise that maintaining a strong culture as we grow takes ongoing focus. We continue to invest in strengthening leadership capability, improving how we communicate and align on strategy, and creating more consistent ways for feedback to be heard and acted on across the business. We know there’s always more to do in these areas, and insights like this play an important role in helping us improve and we hope you took time to share this feedback internally via leadership or our anonymous channels whilst you worked with us. We appreciate you sharing your experience and wish you all the best for the future.
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