This is it. - Manager Pax8 Employee Review

3.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

This is a big company, and it has good perks, such as medical and dental cover. People are generally nice.

Cons

Too many cooks are spoiling the broth! There are literally processes for processes. There are so many acronyms, plus new ones being generated, that in meetings we often lose time trying to learn what they all mean and why we have them. There's no such thing as a quick decision. Too many people booked in EVERYTHING. Not enough trust that things will get done. Goals are unrealistic and unachievable, so the goalposts are constantly moving. Vision from top board too whimsical. Questionable salary benchmarking, with very little insight in to how this is completed.

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Pax8 Response
1y
Thank you for your balanced review. We really appreciate feedback from Paxers still in the business. It's great to hear you value your colleagues and benefits. I appreciate that as we evolve from a start up to enterprise some of the new ways of working can feel a little heavy and alien. We are committed to solid governance to protect our people and partners but acknowledge we don't always get these processes right first time and are committed to ensure Pax8ers are empowered and supported to make decisions and get the job done. If you would like to discuss your experience and concerns in more detail please speak to your leader of POps Business Partner - we encourage an open dialogue and the opportunity to act on feedback.

Explore other reviews about Pax8

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

Cons

I really don't have any cons!

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Pax8 Response
2mo
Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
2.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong individual contributors who are partner-centric. New office is nice for hybrid work.

Cons

What was once a strong culture has eroded significantly due to poor leadership, misaligned talent in key roles, and a chronic lack of strategic direction and communication. Tenure or relationships are rewarded over competence, and those at the top protect each other — even when decisions have negatively impacted the business and/or partners. People are treated as revenue-generating assets, not human beings. Leadership is so deeply disconnected from the real problems that have persisted for years.

1
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Pax8 Response
1mo
Thank you for taking the time to share your feedback. We’re really pleased to hear that our people, partner focus, and hybrid workspace stood out positively for you—these remain core to who we are. We also recognise that maintaining a strong culture as we grow takes ongoing focus. We continue to invest in strengthening leadership capability, improving how we communicate and align on strategy, and creating more consistent ways for feedback to be heard and acted on across the business. We know there’s always more to do in these areas, and insights like this play an important role in helping us improve and we hope you took time to share this feedback internally via leadership or our anonymous channels whilst you worked with us. We appreciate you sharing your experience and wish you all the best for the future.
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