Strong support system - Customer Assistant PayPal Employee Review

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive, very flexible and remote such that you can move at your own pace and great training/onboarding too.

Cons

Having some difficult customers and having to reach out to top representatives

Explore other reviews about PayPal

5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

See reviews by: Helpful|Rating|Date|All