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      PayPal

      Engaged Employer

      PayPal reviews

      No direction, no futureplan - Customer Service Representative PayPal Employee Review

      1.0
      Feb 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      At the beginning of 2026 there are none. Benefits are gone as company preformed bad at the end of 2025

      Cons

      Low pay, no career progression, all growth happing in low pay countries as India and Guatemala

      Explore other reviews about PayPal

      5.0
      May 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance. Lot of opportunities to learn

      Cons

      Company is in transition mode

      2.0
      Jun 26, 2026
      Product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, smart people. With new CEO, maybe things will get back

      Cons

      Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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