Great company overall - Software Engineering Manager PayPal Employee Review

3.0
Jul 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Brand value , market leader is payments , smart folks overall. Consistent growth. Campus in San Jose is nice. Some groups have good amount of fun.

Cons

Too many reorgs in product area, ex eBay "leaders" killing the culture of bottom up innovation. Some key tech "gurus" prevent any kind of change in infrastructure.

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PayPal Response
9y
Thanks for your input. Management quality and effectiveness is a focus for us and will continue to be. We recently had employees complete the Impact survey to help us identify managers that need additional support to be great managers. Our hiring bar for hiring leaders is high, and has improved in consistency since we rolled out the VP Advancement Committee that now has a full vetting process for all VP level promotions and hires. The adage is true, you join a company and leave a manager, so it’s critically important to us that we have managers at PayPal who embody our values of innovation, collaboration, inclusion and wellness and that they coach and support their staff.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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