Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PayPal

      Engaged Employer

      PayPal reviews

      Leaves a lot to be desired - Anonymous employee PayPal Employee Review

      1.0
      Nov 9, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sabbatical, casual dressing, diversity, advanced software for employees usage, good pay and no politics if you remain at entry level.

      Cons

      Way too much politics, inexperienced managers, unethical directors, lack of transparency, management and HR blatantly bias, Management doesn't adhere to PayPal's policies and directors lack the integrity & intelligence to lead effectively. ** Manager's will capitalize on every opportunity to short change employees on salary/ bonuses with trumped up excuses***

      avatar
      PayPal Response
      9y
      Thank you for your feedback. From what you commented I can tell you care our leadership development in KL Ops, we appreciate that! Leadership development is a journey our leaders in KL have been going through for years, empowerment, servant leadership and effective coaching have helped our leaders to grow. Each teammate has weekly/bi-weekly 1:1s with their direct leader and focus groups or all hands to engage with their senior leaders, they are willing to hear from our teammates and help solve their concerns and development. Have you ever brought up the specific examples of your concerns or unhappiness your experienced to your leaders? I can empathize with how you felt from your words, but it will be more helpful if you can provide your specific and objective observations to your leaders because they are in a position to make immediate changes to address your concerns.

      Explore other reviews about PayPal

      5.0
      May 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to work for, good work life balance

      Cons

      They should have more developers than other titles.

      2.0
      Apr 13, 2026
      Director of business operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

      Cons

      While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

      1
      See reviews by: Helpful|Rating|Date|All
      Related searches: PayPal jobs | PayPal salaries | PayPal benefits | PayPal interviews | PayPal conversations
      PayPal reviewsPayPal reviews in Kuala LumpurPayPal review