No opportunity for advancement - Customer Solutions Specialist PayPal Employee Review

2.0
Mar 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits package, decent starting wage

Cons

Paypal is a great place to work if you want to be stuck in single position for years with little wage increase. Change happens very quickly at PayPal, although not in a good way. You are constantly shoveled from team to team (within same department of course) and have a new team leader every 3-4 months, which you have to explain your career goals to every time and right when you think you're going to get somewhere BAM. New team. New boss. No actual advancement. The initial training received was completely inadequate. When you actually start your job you are incredibly overwhelmed. Also, the attendance policy changes are impossible. Flawed incentive system makes it very difficult to get a sizeable bonus or any bonus at all. The internal talent search is a joke.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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