Looks like they still With the 90s mentality - Customer Service Representative PayPal Employee Review

2.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Some benefits,colleagues , the caanten

Cons

-the expectations for CS role are to hight. -The amount of inbounds calls and emails is to much. -The training process is to hard and they do test regarding that ( you almost can't even fail 1 question) -The mentoring program is crap ! Thoose people mentoring doesn't have patients and they bulling you ( at least the ones in the Spanish team in dublin)

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people but that may be team dependent.

Cons

Culture is very team dependent. Slow to build things but that's probably to downside to corporate... it all depends on the team that you're on

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