Good but stagnant and individuals ruin everything - Risk Appeals Agent PayPal Employee Review

4.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

- Diverse working environment. - Casual dress code. - Transportation and shift allowances provided. - Fair wage considering the hours and work-life balance. - Ability to buy PayPal stocks at an employee discount. - Free/subsidized snacks and drinks from the vending machines. - Occasional parties with food and gifts for any cultural celebration. - Freebies such as hoodies, t-shirts, mugs etc.

Cons

- Upward mobility is stagnant. - Employees being shuffled from department to department on the pretext of "upskill" with no change in salary grade and no additional wage. - For executive-level hiring process, the company dismisses previous work experiences that are not in banking/financial services. - Many overqualified employees for the positions they're holding. - Despite the many D & I initiatives, the company can't stop individual employees from being racist/sexist and those who act inappropriately but not outright abusive often go unpunished. There's too much babying of bullies who are treated as if they don't intentionally want to hurt others, and too much focus on victims to alter their own behavior when faced with bullies.

Explore other reviews about PayPal

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people but that may be team dependent.

Cons

Culture is very team dependent. Slow to build things but that's probably to downside to corporate... it all depends on the team that you're on

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