Overworked and Underpaid - Fraud Appeals Agent PayPal Employee Review

2.0
Nov 10, 2012
Recommend
CEO approval
Business Outlook

Pros

-Benefits - lots of leeway for mediocre work. -Immense opportunities -

Cons

-Pay is LOW and the company does take advantage of its workers. -The review system is very flawed (with consistent technical/data errors) and when questioned, you are accused of not upholding company values to "Trust Eachother". -Anybody with corporate management experience will be hired, regardless of their credibility, character and true experience. -Many conflicts within operations and system. When conflicts/issues are brought to light, they are not addressed. -Expects workers to operate as super human machines. -Constantly realigning goals and visions as well as assigning new responsibilities but not increasing pay.

Explore other reviews about PayPal

5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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