AMEX Customer Service Hub - Customer Service PayPal Employee Review

Every Team Lead opening in Customer Service teams are typically snapped up by previous AMEX folk. Overlooking the selection process, these are unqualified, inexperienced flukes who talked their way up. Fresh grads, this is where careers go to die. The learning curve is short, skill level minimal, and growth potential limited. No development opportunity is given to employees, as leaders seem content seeing people struggling to meet KPIs after 7 years. Shame on the HR and recruitment person. If and only if you’d be content with an above-average starting salary (and minimal increments subsequently) should you even bother.