Great place to work. - Customer Solutions Agent PayPal Employee Review

4.0
Apr 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The atmosphere is by far the best part of working at PayPal. The people are really nice and the work place is very modern and comfortable. Great benefits and incentive to be an efficient worker.

Cons

The work itself. While it is rewarding to turn an irate customer into a happy camper, doing this for eight hours can be mentally taxing. It makes everyone's goal in the building to work their way up to a position where they're off the phone, making it pretty competitive.

Explore other reviews about PayPal

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid well for the position

Cons

Leadership was unclear on direction

See reviews by: Helpful|Rating|Date|All