Good place to work. - Customer Solutions Agent PayPal Employee Review

4.0
May 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generally positive work environment, great coworkers and supervisors, good pay and reasonable opportunity for merit based bonuses.

Cons

While lateral transfers are improving, advancement is difficult due to sheer number of people competing. Corporate culture is changing, and signs indicate not necessarily in all good ways.

Explore other reviews about PayPal

5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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