A great company ruined by lower level management - Risk Operations Agent PayPal Employee Review

3.0
May 9, 2021
Recommend
CEO approval
Business Outlook

Pros

- Health benefits, insurance is very comprehensive -Company cares for you, in the midst of the pandemic no firings reported for saving on costs -Good place for a fresher -Great initiatives such as RSUs for employees across levels

Cons

-Management in Risk Operations looks at you like a machine that is expected to churn out case items at a fixed rate every hour, i.e., you can finish double your daily case count in half the time but will still be expected to be at your desk. - Entire department was asked to take toilet breaks using a break code on the system at one point. They clearly don't see you as human. - Nepotism quite evident, a manager was asked to resign instead of being fired even after being found out by HR. -Promotions process is convoluted and opaque.

Explore other reviews about PayPal

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people but that may be team dependent.

Cons

Culture is very team dependent. Slow to build things but that's probably to downside to corporate... it all depends on the team that you're on

See reviews by: Helpful|Rating|Date|All