PayPal is the worst place I had ever worked for. - Customer Service PayPal Employee Review

1.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Quitting PayPal is the best move I had ever made.

Cons

PayPal don't pay us customer service reps that much money and treat us very badly. That maybe the reason why many of our customer service reps wont answer emails from our clients and treat our customers badly as well. PayPal is a scam I seen first hand PayPal will get us to wright good reviews all over the web and would suspend customers account sometimes without a good reason. PayPal had also taken small amount of money out of customers account even after the customer had paid PayPal their fees.

Explore other reviews about PayPal

5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Tech Stack is good

Cons

Competition is high in Fintech and leadership is not able to capture the market so reorgs are continuously happening

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