Such a bad experience. - Customer Solutions Agent PayPal Employee Review

2.0
Dec 15, 2014
Recommend
CEO approval
Business Outlook

Pros

- good product, facilities and work life balance. - Very good way to practise your judgement as they encourage you to take risks on customers behalf. - Experience as an account manager and not only as a representative. You have to offer alternative solutions and offer available features not only sort out the issue or follow up the account holder.

Cons

- Firstly, work with a timer on the top of the page in the system is very unconfortable. - Micro Management is very usual and they think you are a kid and not a professional which is qualified more than them by the way. - they share your stats with your colleagues and all dept on the board which is a joke and a bad way to pressure you towards the targets. - Targets is not challenging at all but a way to work against their system. - Useless one on one weekly. - Favouritism is very usual there. - Salary Increase and other tasks delegated is not clear why some got earlier than others. - Process to move to another dept is totally a waste of time and very bureaucratic.It was much easier start to work at PayPal than move to another dept which is unbelievable.

Explore other reviews about PayPal

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

* Helpful cooworkers, manageable work hours, unlimited vacation.

Cons

* Horrible management * Favoritism * Management doesn't really help * Stuck in a certain role with no probability of growth

See reviews by: Helpful|Rating|Date|All