Constant reorganization and blatant favoritism. - Anonymous employee PayPal Employee Review

2.0
Feb 27, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great benefits -Work from home opportunities PayPal has great benefits and programs to take advantage of, there's no doubt about it.

Cons

-Poor work/life balance -Zero accountability -Employees are held to very different standards -Arbritary metrics for evaluating employee performance -Blatant favoritism between managers and employees -Decisions are an extremely long process. -Decisions made without considering impact to employee Decision making is severely lacking. Even the most simple decisions take an insane amount of time. Upper management says all the right things, but middle management never follows through and nothing changes for the better. Promotions are difficult to get unless you're a woman, as social agenda issues run rampant through the organization. Reviews, raises, and promotions are based on arbitrary data, and favoritism tends to rule each decision. Women are clearly favored and given special treatment including special seminars and paid company trips.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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