customer service - Anonymous employee PayPal Employee Review

4.0
Apr 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work with, great atmosphere and team, location top

Cons

manager and the people you would be reporting directly to, lack of humanism in this above positions

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5.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Challenging problems, solid engineering standards, collaborative teams, exposure to modern technologies, opportunities to work on impactful systems

Cons

Contract roles have limited long-term visibility, onboarding can be fast-paced, documentation varies across teams, priorities can shift quickly

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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