NA - Customer Service Teammate PayPal Employee Review

1.0
Aug 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Above Salary package Hybrid set up

Cons

There are some(A LOT) Team Leaders who doesn't embody PayPal's Culture. And I don't think that this will ever be reported to the higher ups. There is no equality and the attrition rate is high due to the TOXIC CULTURE. Most of the Agent's here filed for a leave of absence due to MENTAL HEALTH.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

4.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of freedom to drive product Supportive leaders Decent WLB

Cons

Upper Management chaos Poor Sales Org quality Poor Stock performance- partly due to sentiment, partly due to Fintech envt

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