Never again - Escalations Specialist PayPal Employee Review

3.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Health benefits Competitive salary (in the PH) Annual Leave Credits

Cons

Some teammates are nice and will work fairly however politics runs immensely. The Operations Manager has favoritism, everything is toxic from your task wherein you take in escalated calls to doing subject matter expert tasks, wherein your workmates regularly make excuses so that they won't have to work. (some do offline tasks to avoid taking in calls). Overall, all I had earned from working in this position were false hopes because they would only use your skills to become a temporary team leader but would not confirm you at all, and it had taken a toll on my mental and physical health because even my team leader wasn't as supportive at all.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

4.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of freedom to drive product Supportive leaders Decent WLB

Cons

Upper Management chaos Poor Sales Org quality Poor Stock performance- partly due to sentiment, partly due to Fintech envt

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