Poor Strategy, weak leadership, flailing company unless changes to leadership and strategy. - Product Manager PayPal Employee Review

2.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, co-workers are often friendly and helpful. One of few companies that still allows work from home. Timezones are often a struggle to navigate with such a global company.

Cons

Poor leadership and corporate strategy. The product roadmap consists of trying to catch up to products and offerings competitors have had for multiple years. Too many obstacles and blockers to navigate which hampers product deliveries and adds unnecessary complexity. Multiple rounds of company layoffs throughout each year. Lack of loyalty and respect for employees. Promotions are very hard to come by, someone often needs to leave the company in order for a role to open / potential promotion.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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