Used to be an amazing culture - Sr Director Customer Success PayPal Employee Review

4.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great compensation, amazing benefits, work/life balance

Cons

New Leadership removing most people over 10 years and replacing with new people. Decisions are made in a vacuum without consideration of talent and contribution. A lot of cutting roles to force higher ratios and demands of working around the clock.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

3.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, nice office, free food

Cons

Terrible management, new CEO is a clown

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