Pros
- Junior teams are really willing to contribute and please leaders. - Global in nature so are able to connect with diverse business styles - There is a willingness to teach and learn about Payments.
Cons
New and old leadership have a lot of issues around decision making and lack of industry understanding. This is supported by: - Projects and special initiatives that are started and stopped with little accountability to a 'long-term vision' or cost. - Oscillating resources - constant lay-offs/hiring and reorganizations. - Weak OKR prioritization/leveling and lack of salient KPI's. - Leaders lack transparency between words and deeds. Work/Life balance in some areas is non-existent. Given teams are spread across EU, US, IN and other areas, many teams are expected to work to the San Jose time zone and 'make up' the time loss elsewhere in their days. HR is extremely weak particularly in providing guidance around things like employee performance development/reporting/promotion, organizational development and managing leader/manager development.