Culture does not match reality but OK company for the most part - Anonymous employee Paychex Employee Review

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

A guaranteed paycheck is the only positive attribute I can post for Paychex.

Paychex used to be a Decent company to work for. Over the last 2 years it has been a disaster since so many company changes have taken place. Most client services are now “ outsourced” to other countries. However employees are warned of “ trigger” words to not use so that the clients do not have this information. The clients are constantly upset due to so many mistakes our Global partners make , then we are responsible for correcting all the errors. Management is aware of this. The clients are not happy at all. Yet nothing changes. Would not advise anyone or refer other to work for this company.