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      Paychex

      Engaged Employer

      Paychex reviews

      Overworked and underpaid - Senior Payroll Specialist Paychex Employee Review

      3.0
      May 11, 2016
      Senior payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers, great learning opportunities, efficient training processes.

      Cons

      Very underpaid for the stress and work load. Company is finally trying to keep up with changing technologies but it has come with its growing pains. Resistant to expanding work-from-home opportunities as many competitors have already done.

      avatar
      Paychex Response
      10y
      Thank you for taking the time to provide a review. Sorry to hear that you don't recommend Paychex as an employer. Work load and work from home opportunities are important initiatives. We would like to discuss the concerns you mentioned. Would you be willing to reach out to Jody Stolt, Director of Talent Acquisition to discuss?

      Explore other reviews about Paychex

      5.0
      Jun 17, 2026
      Strategic customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

      Cons

      It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

      1
      1.0
      Jun 27, 2026
      Sr.business intelligence analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and Flexible Time Off

      Cons

      Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

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