Administration - Anonymous employee Paychex Employee Review

3.0
Jul 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, culture, brand, and people. Stable company and growing. Much room for growth in the sales department depending on your qualifications and people you know and get along with.

Cons

Service issues and lack of operation support. Need to hire more support and operations people. Admins and support employees are spread thin and given extra workloads. If someone takes a vacation or calls off there is no back up. Sales employees are fresh out of college. It's become a sales entry position.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

3
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