Bad Management and High Expectations - Sales Consultant Paychex Employee Review

2.0
Sep 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Good base, decent culture if you're winning, and they do happy hours once in a while.

Cons

Poor commission structure that only benefits you if you can sling payroll sales like a robot, the culture isn't good if you aren't doing well for a month and they will pulverize those who don't make their numbers in a month to the point wherein you lose all motivation... it's happened over and over to other reps and now myself. Management will only go on appointments with the reps that are already performing at a high rate. Some territories do not produce much at all. The packages are overpriced for a product businesses can do themselves with a $40/month software system. Business trips are only for winners and winners only win by selling lies and asking for forgiveness later. The CRM system is a mess and there is no documentation management system for collateral for clients and referral sources other than the intranet which is often a dead end. The health insurance is Aetna, which isn't good everywhere.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
2.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is a plus. Collaboration from peers is more plus than minus. Documentation of business technology was great for the most part.

Cons

Worse holiday observance company I ever worked for. Pay is low for what is asked. Work/life balance was good until 2025. Mid-level leadership and above is not ideal. I had little guidance when I started so, especially from manager so had to figure things out with help of peers.

3
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