The expendable Human Resources Gereralist role. - Human Resources Generalist Paychex Employee Review

2.0
May 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule from time to time. There is also a pretty thorough training proccess. There aren't very many more perks to be honest.

Cons

Heavy Client Load (91 clients)... Over-worked and Under paid. No real advancement opportunities. High turnover rate. Its hard to help clients at a "top service" level because the client load is so heavy. You spend most of your time putting out fires. Also the communication between other service departments under the paychex umbrella is quite poor. The HR Generalist is left to pick up the pieces with decision makers and business owners who are often dissatisfied with the service.

Explore other reviews about Paychex

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

Cons

It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

1
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

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