Fun laid back place to work, not necessarily full-filling though - Software Developer Paychex Employee Review

4.0
Mar 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Good company, lots of freedom as software developer. Had the ability to come up with my own ideas about the best way to implement the pieces of the software that I was given. Requirements were well documented and reviewed by the group before development starts. Requirements do frequently change but they are willing to listen to ideas, and even make changes based on developers inputs. The work environment is fairly laid back, people often take 10-15minutes breaks during the day to talk to other people. Overall the work was enjoyable and you had the opportunity to create something that would be seen by end users.

Cons

The pay and benefits was lower than other similar jobs in the area. Performance reviews were not overly helpful (but also didn't go into the typical go fill out this spreadsheet and tell me what you did this year). Managers are interested in their employees but don't necessarily have the power to help them. The first line managers were mostly ex-engineers who moved up the ladder and eventually decided to put on a different hat. Some of them choose to ignore the problems they were having as software developers once they were managers, and some didn't. They are all competent though.

Explore other reviews about Paychex

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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