Poor management - company embroiled in process and bureaucracy - Programmer Paychex Employee Review

2.0
Apr 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Stable company. Decent benefits. As of recent have good access to technology, tools, and equipment.

Cons

I agree with a couple of other reviews. The software development side of the house is a mess. Development techniques are dated and produce software built for the 1980's. It's managed poorly. If you work in test you sit around idle most of the time and then for one week everything is a crisis. There are too many managers and leaders who cannot get out of the past. There are a lot of good developers and even more bad ones. It takes us 5 times as many programmers to create code that's substandard and not up to the times. Expect to either spend your time twiddling your thumbs or in a crisis being sworn and yelled at by irrational leaders who would never survive in a modern software development organization. If you want to work in IT, work in an area outside of software development and testing. There is so much bureaucracy and process here that it slows down everything. It's impossible to do anything without it getting embroiled in committee. When we complain about process, they even create process to eradicate process. Most of our management lives in meetings and comes out of them with little or nothing to show except more ways to inhibit real work

Explore other reviews about Paychex

5.0
Jun 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

Cons

Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and Flexible Time Off

Cons

Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

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